Frequently Asked Questions
Orders & Shipping
How long does delivery take?
Delivery times vary by product and destination. The estimated timeframe for your order is shown at checkout, and you'll receive a tracking number by email as soon as your order ships.
How do I track my order?
Once your order ships, we email you a tracking link. If you haven't received it within a few days of ordering, check your spam folder or contact us with your order number.
Can I change or cancel my order?
Contact us as soon as possible with your order number. If your order hasn't shipped yet, we'll do our best to change or cancel it.
Returns & Refunds
What is your return policy?
Please see our Refund Policy for full details on eligibility, timeframes, and how to start a return.
My item arrived damaged or isn't working. What do I do?
Contact us with your order number and a photo or video of the issue, and we'll make it right.
Products
Are the brush heads replaceable?
Yes — our spin scrubbers use interchangeable brush heads. Each product page lists exactly which heads are included in the box.
Can I use a spin scrubber in the shower?
Our scrubbers are designed for household wet-area cleaning. Avoid fully submerging the charging port, handle, or motor housing, and check each product page for that model's specific guidance.
Payment
Which payment methods do you accept?
We accept major credit and debit cards, PayPal, Shop Pay, Apple Pay, and Google Pay at checkout.
Still have questions?
Reach us through our contact page — our team is available Monday through Friday and normally responds within one business day.
